OUR COMPANY
About Us / Our Company
The ProClean Company was started by Chris Nelson in 2009. With a strong work ethic, dedication to customer service and the attitude to do the job right the first time, it's no wonder that ProClean has grown a loyal customer base.
While studying for an Accounting degree, and encouragement by a friend (Tom), my a window cleaning business was started! After working with Tom with Masterbutler Inc, learning the best practices, customer service, and techniques, I set off on my own. We continue to work "together" sharing tips and tricks. Shortly after starting the window cleaning segment of my business clients began requesting additional services, so I researched the most successful tools and methods to fulfill their requests. This lead to the additional services of pressure washing, moss control, roof cleaning and holiday light installation!
I quickly learned that there was more demand than ever before in the home service industry, and I adapted by hiring seasonal employees, expanding our hours, and turning it into a full-time venture. I would say that when it comes to cleaning windows, I am honest, fair, and a perfectionist. I consider my clients friends and appreciate their loyalty! My crew is trained on these same principles.
The ProClean Company is family owned and operated. We treat your home with care and respect like we do our own.
My philosophy is simple: You deserve to have your work done right, for a reasonable price, with a professional you can trust!
We are excited to invite you into our family. We enjoy the trust you place in us as you invite us into your homes.
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Saves You Time
Streak free quality window cleaning is often difficult, time consuming and dangerous to do. Leave the hassle of the hard work to the professionals.
Seem less Communication
We make your booking process fast, friendly and efficient. From our instant over the phone and online estimates to our convenient scheduling we get the job done right and with a smile.
Why Choose Us
Safety First
We know the risks of working with heights. Our customers jokingly say "You're cheaper than life insurance". We are licensed, bonded and insured for your protection.
Only The Best Quality
Long-term relationships with our clients are our top priority. We want to keep your home and commercial property looking shiny and bright.
Clean Guarantee
At ProClean we provide a zero risk, no small print, Clean Guarantee. If we’ve overlooked something, just call us at 1-425 238 1523 or email us within 72hrs of your completed job, and we’ll come out for free to make it right.
Friendly Service
Friendly Service
Our team is professional and friendly. Our uniformed technicians are always on time and ready to provide top-notch service
Our Mission
We are a customer service business that just happens to clean properties and we take great pride in running our business with a set of values that we feel reflects in our customer service and in every job we complete. All of our values are held up by our pillars, the very foundation of our business. If we are not capable or dependable, we'll at least be accountable.
Accountable- If we are not capable or reliable we hold ourselves accountable
Available- Although we can't always answer the phone, we take pride in our responsiveness
Comfortable- Providing honest services we will attract and retain quality, loyal customers
Dependable- Things don't always go according to plan. We are flexible and will work to make things right.
Durable- We will work hard, with a smile, even when the weather is gray
Measurable- We will keep a record of past work so we are better equipped to handle our customer needs
Reliable- We strive to be on time to all appointments, or we'll call ahead if delayed
Our Teams
Steve Hall
Office Manager
Chris Nelson
Owner
Steven Long
Operations Manager
Kyle Francis
Lead Technician
Steve Danek
"The New Guy"
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The ProClean Company provides Window & Gutter cleaning services to Puget Sound area including Bothell, Bellevue, Everett, Edmonds, Duvall, Issaquah, Kenmore, Kirkland, Mill Creek, Mountlake Terrace, Mukilteo, North Bend, Renton, Sammamish, Seattle, Shoreline, Woodinville areas
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